Reference

tito88 Privacy Policy for Indonesian Accounts

The tito88 Privacy Policy sets out exactly what personal information we collect when you open an account, how we use it to process payments through DANA, OVO, GoPay…

Data collected at account openingDANA, OVO, GoPay & QRIS payment contextYour right to access and correct dataRetention periods explainedContact path for privacy requests
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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, correct an error in your account record or ask us to delete information we hold, use one of the three contact paths below. Our privacy team handles requests submitted via live chat within 24 hours on business days; email requests are acknowledged within 48 hours. For account-specific queries linked to your DANA or QRIS wallet status, the live chat path connects you directly to the team that can pull the relevant transaction record.

Team online

Live Chat

Open the chat widget from your account dashboard. Privacy and data requests submitted here are handled within 24 hours on business days, including wallet and account record queries.

Email Support

Send your request to our support address listed in the account Help section. Include your registered phone number so we can locate your record without delay. Acknowledgement within 48 hours.

Account Help Centre

The Help Centre in your account settings has a dedicated Privacy Request form. Fill in the form, select the request type — access, correction or deletion — and we will respond within the stated window.

DATA HANDLING STANDARDS

How We Manage and Protect Your Information

We apply layered security to every data point collected at account opening and during each payment session.

Account Security

Phone verification is required before account access is granted. We use two-step confirmation for password resets so no unauthorised party can change your login credentials without your registered number.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which lobby areas you visit. You can adjust cookie preferences from the settings menu inside your account at any time.

Payment Data Retention

DANA, OVO, GoPay and QRIS transaction references are retained for the period required by our payment processor and then deleted. We do not store full wallet credentials beyond the session in which they are used.

Data Access Requests

You may request a full export of the personal data we hold about your account at any time. Requests are processed within seven business days and delivered to your registered email address.

Third-Party Sharing

We share data only with payment processors and identity verification partners required to operate your account. We do not pass your information to advertising networks or data brokers.

Policy Updates

When we update this Privacy Policy, we notify you via the email address on your account before the changes take effect. Continued use of the account after that date means the updated policy applies, where local law permits.

Privacy Policy Questions About tito88 Accounts

Below are the questions we receive most often about how tito88 handles personal data, wallet information and account records. If your question is not listed here, the live chat path in the section above connects you to the privacy team directly.

We collect your name, email address, phone number and device information. If you deposit via DANA, OVO, GoPay or QRIS, the wallet reference linked to that session is also logged for transaction reconciliation purposes.

Wallet identifiers are used only to process your deposit or withdrawal and verify the transaction. We do not store full wallet credentials after the session ends, and we do not use them for marketing purposes.

Yes. Submit a data access request through the Privacy Request form in your account Help Centre or via email. We process requests within seven business days and send the export to your registered email address.

Use the live chat or the Privacy Request form and select 'correction' or 'deletion' as the request type. Our privacy team will confirm the change or explain any retention obligations that apply under local law.

We share data only with payment processors such as those handling DANA, OVO and QRIS settlements, and with identity verification partners. We do not sell or rent your information to advertisers or data brokers.

Account records are retained while your account is active and for a period afterwards as required by our payment partners. QRIS and virtual account references linked to individual transactions are deleted once reconciliation is complete.

We send a notification to your registered email address before any material change takes effect. You can also check the current version of this policy at any time from the footer link in your account dashboard.

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