Reference

tito88 Legal Terms Covering Your Account

Our legal documentation sets out the rules that govern your account, your data and your access to tito88 where local law permits.

Terms of UsePrivacy PolicyCookie PolicyAccount RightsDANA & QRIS Wallet Terms
tito88 tito88 Legal Terms Covering Your Account
LEGAL CONTACT PATHS

Reach Us for Legal or Policy Questions

If you have a specific question about your rights under our terms, a data request, or a dispute related to your account activity, our support team is the right starting point. We handle legal correspondence through dedicated channels so your query reaches the correct team without delay. Replies to formal legal requests are sent within 5 business days to the email address on your account.

Team online

Live Chat

Available around the clock from your account dashboard. Use this for urgent account or payment queries — our agents can escalate policy questions to the compliance team during business hours.

Email

Send formal legal requests, data access queries or policy dispute notices to our dedicated support email. We aim to respond within 5 business days and confirm receipt by the next working day.

Account Help Centre

Our help centre inside your dashboard includes a legal section with downloadable copies of the current Terms of Use, Privacy Policy and Cookie Policy, all time-stamped with the last revision date.

DATA AND ACCOUNT SECURITY

How We Protect and Manage Your Information

We keep your personal data, account details and transaction history in line with our Privacy Policy.

Data Handling

We collect only the information needed to verify your identity, process DANA, OVO, GoPay or QRIS transactions and deliver account services. We do not sell your data to third parties outside the scope of our stated terms.

Cookie Policy

Our site uses functional and analytics cookies. You can review and adjust cookie preferences from the consent panel in your browser or via the Cookie Settings link in the site footer. Functional cookies are required for account login.

Account Security

Phone verification is required before your account becomes active. We also apply session timeouts and allow you to review active login sessions from the security tab in your account settings at any time.

Data Retention

Transaction records, including bank transfer and virtual account logs for BCA, BRI, Mandiri and BNI, are kept for the period required by applicable regulation. You may request a summary of retained data by emailing support.

Your Rights

Where local law permits, you may request access to, correction of, or deletion of personal data we hold. Submit your request in writing via the email channel; we will confirm the scope of what we can action within 5 business days.

Dispute Resolution

Account or payment disputes — for example, a QRIS transaction that did not post correctly — should first be raised via live chat. If unresolved, escalate in writing via email with your transaction reference number for formal review.

Legal Questions About tito88 Answered

These are the questions we receive most often about tito88 legal terms, data rights and account policy. If your question is not covered here, the live chat or email channels listed in the section above will connect you to the right team.

Your account is governed by our Terms of Use and Privacy Policy, which you accept at registration. Access to specific features depends on local law. Current versions are always available in the Help Centre inside your account dashboard.

Send a written data access request to our support email using the address linked to your account. We aim to confirm receipt within one business day and provide a response within 5 business days where local law permits.

Yes. Submit a deletion request via email with your account ID. We will process it in line with our retention obligations. Some transaction records — such as bank transfer logs — must be kept for a legally required period before deletion.

We use functional cookies required for account login and analytics cookies to improve the platform. Adjust your preferences from the Cookie Settings link in the site footer. Blocking functional cookies will prevent account sign-in.

Payment processor data — including DANA, OVO, GoPay and QRIS transaction references — is shared only with the relevant payment provider to complete your transaction. We do not sell or transfer this data for marketing purposes.

Raise the dispute via live chat with your transaction reference and deposit time. If unresolved within 24 hours, escalate by email. We trace QRIS, BCA, BRI, Mandiri and BNI transactions and respond with findings within 5 business days.

We send a notification to the contact address on your account whenever terms change materially. The revision date is also updated in the Help Centre. Continuing to use your account after that date means you accept the revised terms.